This Customer Story video shows how UNTHA UK advanced its digital operations by unifying finance, inventory, service, and project management on Microsoft Dynamics 365, with Queue Associates delivering the end-to-end transformation. It highlights how our EMEA group supported the UK division of the global engineering and industrial machinery manufacturer in moving to a connected, cloud-based platform that replaced manual processes and improved real-time visibility. The video also showcases the implementation of Microsoft Dynamics 365 Business Central and one of the first deployments of the Microsoft-published Field Service connector, removing the need for custom integration. Viewers will see how the project streamlined operations, reduced manual workload, and enabled faster, data-driven decisions across the organization.