An important data privacy initiative for Queue Associates, Inc. was documented by OneTrust, the “#1 Most Widely Used Platform to Operationalize Privacy, Security & Data Governance,” in a new case study just published on their website. The Data Privacy Group (DPG), “a team of world-leading subject-matter experts on data privacy,” led and continues to support the privacy consulting project and OneTrust for Queue Associates. DPG’s role was and continues to be to “untangle privacy law” and ensure that a more robust, more future-proof privacy program was built and is maintained for Queue for its global websites and other data.

Queue Associates is a Microsoft Gold Partner focused on implementation, consulting, and ongoing support for the Microsoft Dynamics 365 suite of solutions and other complementary Microsoft products. Queue’s Dynamics 365 implementations involve managing sensitive data and services – related to financial management, customer and employee data, and more – for its clients. The projects are global, with privacy and security paramount. These services are delivered, and Queue’s sales and marketing initiatives are conducted in multiple geographies. Regions encompassed include the United States, wherein the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and New York’s new Data Privacy law, are of significant importance, and in the UK surrounding GDPR.

According to OneTrust’s case study: “With the changing compliance landscape, and the threat of fines for non-compliance, Queue Associates found themselves needing to comply with a growing number of privacy regulations throughout the globe; this prompted them to reach out to The Data Privacy Group.” DPG implements OneTrust and privacy policy for organizations with its deep business expertise. The company highlighted work needed to be performed for and by Queue to meet compliance requirements across the business and worldwide.

The complete project with DPG and OneTrust ensured and continues to protect Queue from liability in the US and throughout the world, and enables the company to offer better service to its customers. “With no fines issued in the past year, we consider the program to have a 100% success rate,” said Jeffrey Goldstein, Queue Associates’ Managing Director, of the work performed by DPG with OneTrust, supported by Queue’s executive management, corporate policy, and website teams.

READ THE CASE STUDY ON THE ONETRUST WEBSITE BY CLICKING ON THIS LINK

Contact Queue Associates

Please contact Queue Associates to learn more about our data privacy initiatives and how they protect our customers and visitors to our websites.

You can reach us by completing the form on our CONTACT page, or by calling us at the Queue office phone number for your local region (U.S., as well as Global locations).