Microsoft Announces 2024 Release Wave 2 for Dynamics 365 Apps
Microsoft’s 2024 release wave 2 for Dynamics 365, planned from October 2024 to March 2025, brings exciting updates focused on AI, Copilot, and cloud capabilities to boost productivity and streamline operations.
Highlights:
- Sales & Customer Service: AI-powered lead creation, enhanced Copilot integration, secure data access.
- Contact Center: New voice/messaging features, improved IVR.
- Field Service: Better Copilot scenarios, mixed-reality assist in Teams.
- Business Central: Global expansion, Power BI integration, enhanced financial tools.
- Finance & Supply Chain Management: Advanced automation, forecasting, traceability.
Queue Associates will help current and new clients harness the latest Dynamics 365 features with our extensive experience in AI-driven sales processes, contact center optimizations, field service innovations, and comprehensive financial and business management solutions. As a Microsoft Solutions Partner with offices on six continents and over 30 years of expertise, we ensure seamless integration and maximum benefit from these updates.
Contact Queue Associates
Please contact Queue Associates to learn more about our services focused on the industry-leading Microsoft Dynamics 365, the revolutionary AI Copilot, and other Microsoft solutions.
