Learn the Secrets to Upgrading Microsoft Dynamics AX That Everyone Needs to Know
If you are currently running Microsoft Dynamics AX 2012 R3, you are undoubtedly aware that mainstream support ends on October 12, 2021. If you are running Microsoft Dynamics AX 2012 R2, for which mainstream support ended previously, the extended support period for security hotfixes also ends this year on October 12.

October 12 is Only 10 Months Away!
Time is running out… Therefore, it is time for you to consider your options for moving forward with the support that you need for your business so that there will be no disruption. Queue Associates wants to help you to determine the optimal path for the continuation of services.
REMEMBER: IN JUST 10 MONTHS, MICROSOFT AX ERP SUPPORT WILL END!
Please learn more in our upcoming webinar .
About Queue Associates
Queue Associates is a Microsoft Gold Certified Partner providing solutions surrounding Microsoft Dynamics 365 ERP and CRM, Microsoft Dynamics Microsoft Dynamics SL, GP, AX, NAV, and other major platforms since 1992. Strategically headquartered in New York City, Queue has additional locations across the United States, Europe, and Asia.
Microsoft Dynamics AX Customers
When you selected Microsoft Dynamics AX for your company’s ERP, you wanted a tier-one enterprise software solution capable of supporting all of your financial and operational requirements. You had other options to choose from, but you chose Microsoft’s top-tier ERP offering.
What Is the Microsoft AX Upgrade Path?
You made the right choice then, and you can make the right choice again. Although mainstream support ends for AX 2012, R3, and extended support is ending for AX 2012 R2, Microsoft is by no means deserting you. In fact, quite the contrary—Microsoft has developed a clean upgrade path from AX to Microsoft Dynamics 365 Finance and Supply Chain Management.

The AX upgrade path to Dynamics 365 Finance and Supply Chain Management is planned step by step, from Analysis, to Execution, to Validation. You can move your data and code quickly and seamlessly without disrupting your business.
The foundational elements of the upgrade process are:
- Tools to help you bring forward existing custom application code from AX 2012
- A data upgrade process to bring your database forward and upgrade your full transactional history
The AX upgrade path is a process that can be segmented into three overarching phases:
ANALYZE: The activities in the Analyze phase help you estimate the effort required for upgrade. They also help you prepare a project plan. These activities can be completed before you purchase MS Dynamics 365 Finance and Supply Chain Management.
They will help you make an informed purchase decision by providing a data point about the effort and resources that you will require.
Before you leave this phase and move into Execution, you will have:
- Run the upgrade analyzer tool, which identifies the tasks you should perform to prepare your AX 2012 environment for the next step
- Run the code upgrade estimation tools
- Deployed a demo environment
- Installed a pre-upgrade checklist in your AX 2012 environment
- Created a project plan
EXECUTE: During the Execute phase, you will work through the tasks that you planned during the previous Analyze phase and you can make your purchase of Microsoft Dynamics 365 Finance and Supply Chain Management at this stage of the process. Congratulations!
VALIDATE: When you enter the Validate phase, you will have the availability of environments such as your upgraded custom code and data. This phase outlines the process of validating and testing to ensure that the upgraded environments work as planned and desired. This phase also describes the process of preparing for go-live.
Contact Queue Associates
Please contact Queue Associates to let us know that you are ready to upgrade to Microsoft Dynamics 365 and to schedule a FREE evaluation. Our team is here for you. You may reach us at (212) 269-1313 x2 or use our CONTACT FORM.



