Announcements at Microsoft Inspire 2022: Queue-Tips
At Microsoft’s virtual gathering, Inspire 2022, the focus was on the Microsoft Cloud, partner programs, and opportunities for partners to grow their business in the year ahead. Microsoft has more than 400,000 partners who are committed to driving growth and shared success. All the announcements are designed with partners and customers at the center.
In this month’s edition of Queue Tips, we have highlighted (below) a few of the updates announced at Microsoft Inspire 2022.
Unlocking opportunities for independent software vendors (ISVs)
With demand for cloud solutions estimated to exceed $1 trillion by 2025, software providers have never been more important in supporting our mutual customers. Microsoft is unlocking opportunities for partners by investing in new programs, benefits, and resources to help all ISVs – large and small – meet customer needs, innovate faster and cost-efficiently grow a thriving business. Software providers can take advantage of this newly enhanced benefits package to build across the Microsoft Cloud and get access to cloud sandboxes, developer tooling, technical and business resources, and a dedicated community. These new benefits, alongside Microsoft’s industry-leading 3% marketplace transaction fees, allow ISVs to build, sell and thrive on the Microsoft Cloud.
Microsoft Cloud for Sovereignty
Governments around the world are accelerating their digital transformation, creating opportunities for social and economic growth, and enhancing services while supporting the legal regulations, needs and interests of their citizenry. This new solution enables public sector customers to build and digitally transform workloads in the Microsoft Cloud while meeting their compliance, security, and policy requirements. Public sector customers can harness the full power of the cloud including broad platform capabilities, resiliency, security, and scale while having greater control over their data, residency, and transparency to its operational and governance processes.
Digital Contact Center Platform
Building a better customer service experience is top of mind for both partners and their customers. Reaching out for help should be an efficient, frictionless occurrence. The new Digital Contact Center Platform brings together several Microsoft products, including Nuance – which Microsoft acquired earlier this year – Dynamics 365, Power Platform and Microsoft Teams, into an open, extensible, and collaborative platform to help create a seamless experience for users who are seeking help – no matter the channel. The goal is to create more personalized engagements across digital channels, where customers don’t have to repeat information and businesses can work to develop deeper relationships with their customers, and reduce costs, which can only be provided by consolidation and automation.
Azure Space Partner Community
The next paradigm for cloud computing brings together the possibilities of space with the power of the cloud. Organizations across myriad industries are utilizing satellites and other space technologies to bring connectivity anywhere and unlock new insights via space data. Azure Space Partner Community will enable partners to deliver the most comprehensive and innovative offerings for our joint customers and the future of space computing.
Making hybrid work work
As hybrid work has become just work, the challenge for organizations is to balance employee demands with flexibility for business needs. Microsoft is collaborating with their partners to help customers understand the new patterns of work driving the future, including enabling hybrid work, bringing collaborative experiences into the flow of work, and building a digital employee experience. We’re delivering new capabilities in Microsoft 365 and Microsoft Teams that let people contribute whenever and wherever they are working.
Contact Queue Associates
Please contact Queue Associates (a Microsoft Dynamics Gold Partner) to learn more about our findings from Microsoft Inspire 2022, and our Microsoft Dynamics 365 solutions.
You can reach us by completing the form on our CONTACT page, or by calling us at the Queue office phone number for your local region (the U.S., as well as Global locations).
